Questions
Everything people ask before they book.
How do you decide the price?
By the count and the reach: panels or windows, how high, and what's on the glass. The written quote adds your numbers before any work starts.
What happens at the first visit, and how long does it take?
Two of us arrive in the window we texted. A house with 20 windows and 24 panels is often a morning. We walk the glass with you before we leave.
Do I need to be home?
Not for the roof and outside glass if we can get through the gate. For inside glass, an adult needs to let us in.
How do you handle gate codes and alarms?
We write the code on the job sheet and delete it when the job is done. We ask about alarms and window sensors before the visit. The policies page has the details.
Who comes to my home?
A crew of two from the eight people on the about page. You get their names in a text the night before.
Are you insured?
Yes. A certificate with the limits comes to you on request.
What if you miss a spot or break something?
Send a photo within three days and we come back within the week at no charge. Damage we cause goes through our insurance. See the policies page.
What do you use on solar panels and on glass?
Pure water and a soft brush on panels. On glass, a window-cleaning soap and a squeegee, and a mineral treatment for old hard-water rings.
Do you have a weather or cancellation rule?
We don't wash panels on wet roofs or in high wind. Cancel by the afternoon before and there's no fee.
Which neighborhoods do you cover?
Henderson, the west and southwest valley and the northwest valley. See the areas page, and ask if yours isn't listed.
Get a quote
Still have a question?
Ask here, or text (702) 555-0104. We answer by the next business day.
- Monday – FridayToday
- 6 a.m. – 4 p.m.
- SaturdayToday
- 7 a.m. – 1 p.m.
- SundayToday
- Closed
June to September, crews start at 5:30 a.m. to work before the heat. Ask for a later slot if you need one.